This policy explains how Scalovia handles personal information collected through this website. Privacy enquiries can be sent to info@scalovia.com. Official legal-entity details will be added when supplied; this does not change the data-minimisation commitments below.
1. Information this website receives
The website may receive information you choose to provide through the Start a Project form, including your name, company, email address, optional phone number, project context, selected services and an optional project brief.
The form may also capture campaign parameters present in the page URL (such as UTM source or campaign) so Scalovia can understand how the enquiry arrived. The website does not intentionally collect passwords, credentials, payment-card data, health information or other sensitive personal data, and you should not submit them.
2. Why information is used
Enquiry data is used to review and respond to your request, establish whether Scalovia may be able to help, protect the form from abuse and maintain a record of relevant business communication. The information is not used to make automated decisions with legal or similarly significant effects.
3. Lawful handling
Depending on the applicable law and context, processing may be based on steps requested before entering a contract, legitimate interests in responding to business enquiries and operating a secure website, consent where specifically requested, or a legal obligation.
4. Project brief uploads
The optional cPanel endpoint validates an uploaded brief and uses it only within the form-handling process. The implementation deliberately does not attach the raw upload to notification email. Hosting administrators should review server-level temporary-file retention and access controls as part of deployment.
5. Sharing and service providers
Information may be processed by service providers needed to host the website, route email or maintain the technical service. Scalovia does not sell personal information. Information may also be disclosed where required by law, to protect rights or security, or in connection with a legitimate business reorganisation subject to appropriate safeguards.
6. Retention and security
Information should be kept only for as long as needed for the enquiry, a resulting business relationship, security, record-keeping or legal requirements. Reasonable technical and organisational safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.
7. International access
Scalovia serves clients globally, so information may be accessed or processed across borders where service providers or collaborators operate. Appropriate measures should be used where applicable law requires them.
8. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability or objection, and to complain to a relevant regulator. Send a privacy request to info@scalovia.com and state clearly that the message concerns privacy. Identity may need to be verified before a request is completed.
9. Children
This business website is not directed to children, and Scalovia does not knowingly seek personal information from children through it.
10. Changes
This policy may be updated when the website, hosting or legal requirements change. The date above identifies the current version.